Warranty Policy
One-Year Protection Promise
Every AIMBOW product is backed by our 1-year limited warranty against defects in materials and workmanship under normal use. This warranty begins on the original date of purchase.
What's Covered
- Defects in materials or craftsmanship
- Manufacturing flaws
- Functional failures under normal use conditions
What's Not Covered
- Normal wear and tear
- Damage from misuse, abuse, or accidents
- Damage from improper maintenance or storage
- Consumable parts (strings, cables, grips)
- Cosmetic damage that doesn't affect functionality
- Products purchased from unauthorized sellers
How to Make a Warranty Claim
Contact us at info@aimbow.com with:
- Your order number or proof of purchase
- Photos/video of the issue
- Description of the problem
Our process:
- Our team will review within 2 business days
- If approved, we'll provide a return authorization
- Ship the item to our service center (we cover shipping costs for warranty claims)
- We'll repair, replace, or refund at our discretion
Important Notes
- This warranty is non-transferable and applies only to original purchaser
- Warranty service may require product inspection
- This warranty gives you specific legal rights, and you may have other rights which vary by state
- Any implied warranties are limited to the duration of this limited warranty
Out-of-Warranty Service
For issues beyond the 1-year period or not covered by warranty:
- We still offer repair services (fees may apply)
- Contact us for a quote and options
- Many parts are available for purchase separately
Questions?
Email info@aimbow.com
Monday-Friday 9AM-5PM EST